Promoted articles

• What can I do on the Netgem TV mobile app?
• What's included in my box?
• How do I set up my new device?
• How do I pair my mobile phone/tablet with my Netgem TV device?
• Which connections are present on my Netgem TV device?
• What does the cast feature on the mobile app do?
• How do I connect my SoundBox HD to my Netgem TV device?
• How do I change the audio source/output of my SoundBox HD?
• Why can't I hear any sound from my Soundbox HD?
• How do I check my network connectivity status?
• How do I switch between a wired/wireless connection?
• My Netgem TV device is showing "No Signal", what should I do?
• How do I get Software Updates for my device?
• How do I restore my device to factory settings or reset?
• My device keeps shutting down randomly. How do I fix this?
• Which aerial can I use for Netgem TV?
• Why is my picture pixelated?
• How can I get newly added Freeview channels?
• Some channels are missing, what should I do?
• How do I access the picture-in-picture feature on the Netgem TV mobile app?
• How do I favourite channels within the Netgem TV mobile app?
• What can I do on the Netgem TV mobile app?
• How do I pair my mobile phone/tablet with my Netgem TV device?
• What does the cast feature on the mobile app do?
• Why is an application not working?
• How do I set up a recording or schedule a future recording?
• How do I set up my USB stick for recording on my Netgem TV device?
• Can I watch a programme and record at the same time?
• How do I pair my Netgem TV device with a Bluetooth device?
• How do I use the Accessible TV Guide?