Troubleshoot
- My Netgem TV device is showing "No Signal", what should I do?
- How do I get Software Updates for my device?
- How do I restore my device to factory settings or reset?
- My device keeps shutting down randomly. How do I fix this?
- How do I restore my NetBox 4K to factory settings or reset?
- How do I reboot my Netgem TV device?
- How do I change the idle standby time of my device?
- What is Deep Sleep Mode?
- How do I get a new pairing code, to pair the Mobile App to my device?
- Where can I find the remote on the Netgem TV Mobile App?
- Why is my device not responding to my remote control?